Frequently Asked Questions
Everything you need to know about your next luxury timepiece.
Are Pagani Design watches water-resistant?
Most of our timepieces feature a water resistance rating of 100 meters (10 bar), making them suitable for swimming and snorkeling. Please check the specific product specifications for your model before exposure to water.
What type of movements do you use?
We pride ourselves on reliability, which is why we primarily utilize high-quality automatic and quartz movements from reputable manufacturers like Seiko (NH35A) and Miyota.
How long does shipping take?
Orders are typically processed within 2 business days. International shipping generally takes between 7 to 15 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Yes, every Pagani Design watch comes with a 12-month international warranty covering manufacturing defects. This does not cover wear and tear or damage caused by unauthorized repairs.
Are the crystals made of sapphire?
The majority of our premium models are equipped with synthetic sapphire crystals, known for their exceptional scratch resistance and clarity, ensuring your watch looks new for years.